Legal

Refund Policy

Effective date: July 3, 2026

We want you to be completely satisfied with EdgeAI Pro. This policy explains when and how you can request a refund on your AllSportsEdge subscription. Payments are processed by Paddle, our Merchant of Record, and all refunds are issued through Paddle back to your original payment method.

1. 7-Day Money-Back Guarantee

If you are not satisfied with EdgeAI Pro, you may request a full refund within 7 days of your first payment. No questions asked.

The 7-day window begins when your first subscription payment is confirmed. This guarantee applies to your initial purchase only — it does not apply to subsequent monthly renewals.

2. How to Request a Refund

To request a refund within the 7-day window:

1.Email us at support@allsportsedge.com with the subject line "Refund Request"
2.Include the email address associated with your AllSportsEdge account
3.We will process your refund within 3–5 business days and your subscription will be cancelled immediately

Once your refund is approved, funds typically appear on your statement within 5–10 business days, depending on your bank or card issuer.

3. Renewal Payments

After the initial 7-day window, monthly renewal payments are non-refundable. This is because EdgeAI Pro is a digital service with immediate and ongoing access — once a billing period begins, the full service is available to you for that period.

We recommend cancelling your subscription before the next renewal date if you no longer wish to continue. You will retain Pro access until the end of the paid period — we do not cut off access upon cancellation.

4. Cancellation

You may cancel your EdgeAI Pro subscription at any time. Cancellation stops future charges — it does not generate a refund for the current billing period unless you are within the 7-day window above.

To cancel:

•Visit your Profile→ Subscription → Manage billing & invoices (the Paddle billing portal)
•Or email us at support@allsportsedge.com and we will cancel on your behalf

5. Exceptions

We may issue refunds outside the standard 7-day window at our discretion in exceptional circumstances, such as:

•Duplicate charges caused by a billing error
•Extended service outages that prevent access to EdgeAI Pro features
•Charges made after a cancellation was confirmed

6. Paddle as Merchant of Record

All EdgeAI Pro payments are processed by Paddle. As the Merchant of Record, Paddle is the legal seller of EdgeAI Pro in most jurisdictions. In some regions, your refund rights may be broader under local consumer protection law — for example, the EU's 14-day cooling-off period for digital services. Where local law provides stronger rights than this policy, those rights take precedence.

7. Contact Us

For any refund or billing questions, reach us at support@allsportsedge.com. We aim to respond within 1 business day.